Arua Health Ltd ("Arua", "we", "us") is a New Zealand registered company. We operate the website at arua.co.nz and, when launched, a telehealth platform that connects men in New Zealand with licensed clinicians for private health consultations.
This policy explains what personal information we collect, how we use it, and what rights you have. It applies to everyone who visits our website or joins our waitlist. It complies with the New Zealand Privacy Act 2020.
If you have questions, contact us at privacy@arua.co.nz.
We only collect information you actively provide to us. During the current seed phase, that means:
We do not collect health information, identity documents, payment details, or any sensitive personal information during the current seed phase. When the platform launches and clinical services become available, a separate, more detailed privacy notice will apply to health consultations.
Your email address is used for one purpose: to notify you when Arua launches and early access becomes available. We will not email you for any other reason without your explicit consent.
Usage data helps us understand how the site is performing — which articles are being read, where visitors come from, and how the site can be improved. It is not used to build individual profiles or for advertising.
We do not sell your information. We do not share it with advertisers. We do not use it to make automated decisions about you.
Your email address is stored securely by Netlify, our hosting provider, which processes form submissions on our behalf. Netlify is based in the United States and complies with international data security standards. By submitting your email, you acknowledge that it may be stored on servers outside New Zealand, in accordance with the Privacy Act 2020.
We take reasonable steps to protect your information from unauthorised access, loss, or disclosure. Access to stored information is limited to Arua staff and our hosting provider.
Your health data — once the clinical platform launches — will be stored in New Zealand. Always.
We share your information only with the service providers necessary to operate the site:
We do not share your information with any other third parties. We will never sell your data. If this changes, we will notify you directly and update this policy.
Under the New Zealand Privacy Act 2020, you have the right to:
To exercise any of these rights, email us at privacy@arua.co.nz. We will respond within 20 working days, as required by the Privacy Act 2020.
Our website uses only essential cookies required for the site to function. We do not use advertising cookies, tracking pixels, or third-party analytics that build individual profiles.
Google Fonts may set a cookie to serve typography. No personal information is transmitted as part of this process.
You can disable cookies in your browser settings. This will not affect your ability to read content on the site.
We may update this policy as Arua develops — particularly when clinical services launch. When we make material changes, we will update the date at the top of this page. If changes significantly affect how we use your personal information, we will notify waitlist members directly by email.
If you have questions about this policy, want to access or delete your information, or need to make a complaint, contact us directly.
Email privacy@arua.co.nz
Company Arua Health Ltd, New Zealand
You can also contact the Office of the Privacy Commissioner at privacy.org.nz if you believe your privacy rights have been breached.